senior business analyst, payroll transformation
assists in the execution of the global strategy for payroll processing from input validation to employee/tax disbursement based on guidance from the manager. Works closely with hr business colleagues to drive design discussions and support implementation, partners with local teams to execute the payroll strategy with a primary focus on requirements gathering, testing, communication, and change management.
responsibilities
- execute and support the design of payroll governance, process and system strategy with alignment to standardizing, streamlining and automating processes to drive business efficiencies.
- capture, document and migrate local knowledge, policies and processes into the hr shared services organization.
- collaborate with system vendors, local country teams, and payroll shared service operation to implement payroll solutions that align with global design while meeting localized business requirements and operational needs.
- serve as the foremost expert on the payroll system’s functionality to address business requests for enhancements or changes in a continually changing environment.
- collaborate with it to translate business requirements into technical solutions/plans and prioritize future enhancements.
- partner across the organization on deployment and maintenance of the selected payroll solutions throughout the company’s global footprint.
- prepare and execute design sessions to optimize process and system configuration to streamline end‑user experience.
- gather, propose, and support new requests and/or system enhancements to drive continuous improvement.
- design, maintain, and report on slas and performance kpi dashboard.
- develop and maintain site‑sharing training, job aids, system updates, policies, etc.
- communicate updates, systems, and business changes to stakeholders as needed.
- represent payroll in shared services initiatives.
- support operational teams in validating the impact of policy changes on operational procedures.
- collaborate with teams on developing, implementing, and reviewing surveys and audit controls.
- other tasks as assigned by the manager.
requirements
- bachelor’s degree or equivalent business experience preferred.
- 6+ years of experience with payroll processes and/or transformation.
- experience with executing system implementations and projects.
- strong analytical skills to critically evaluate information.
- team player, able to work independently.
- ability to build and maintain strong relationships across functions to drive teams toward success‑based results.
- focused, goal‑driven, accountable, and detail‑oriented.
- payroll knowledge in multiple countries.
- project management or transformation expertise.
- proficiency with microsoft tools.
- experience with multiple payroll vendor systems.
- experience with hcm systems, preferably workday.
- preferably experience with ticketing systems such as servicenow.
- fluent english; additional european language preferred.
- flexibility in working hours to cover global time zones.
- willingness to travel for on‑site workshops.
