Offers expert database administration guidance to an external client, ensuring optimal system performance.
coordinate their vendor to provide rcas after an incident, analyze and evaluate the rcca before it's presented to the client.
oversees the functionality of development, testing, and production environments, including basic troubleshooting for issues.
proactively monitors system health and takes independent actions to maintain performance, connectivity, and load balancing.
assesses, advises, and implements solutions that uphold system functionality and meet company standards and compliance.
keeps system records up to date, ensuring accurate documentation and maintenance.
facilitates effective communication and manages incidents & requirements between the client and their support vendor.
bachelor's degree in information technology, computer science, or a related field.
~2 – 4 years of experience in mysql, sql and oracle database administration ~ spanish and english (speak and write) to work with clients and global teams.
~ must live in nuevo león and be available for a hybrid work model at the client's site in monterrey.
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