Responsible for encouraging continuous knowledge, growth, and cultural impact by advising and leading our commercial development organization in their sustainable evolution path following the "school of change" pillars: adoption, leadership, communication and learning.
tasks to develop will include the co-creation with product owners and regional/local operations, the design and elaboration of deliverables that are part of the portfolio project of global commercial development, sometimes turning complex concepts into digestible pieces of information.
*main responsibilities*:
- collaborate with cross-functional teams to understand the demands and requirements of different initiatives impacting the commercial model and customer-centricity agenda.
- proactively identify opportunities for improving culture & learning processes and implement necessary changes.
- develop and execute strategies in the four pillars of change management (adoption, leadership, communication, and learning) to drive cultural change within the organization.
- lead and pivot the onboarding strategy according to regional needs.
- support the creation and development of engaging and interactive learning materials, including job aids, infographics, video tutorials, animated gifs, and other multimedia content.
- ensure strategies and deliverables are aligned with organizational objectives, learning outcomes, and instructional design best practices.
- stay up to date with industry trends, emerging technologies, and best practices regarding learning and cultural transformation.
*position challenges*:
- ability to interpret information to produce deliverables quickly.
- cocreate with cross-functional stakeholders.
- working with different cultures to translate learning materials.
- coordinate different projects simultaneously.
- ability to adapt to unforeseen circumstances.
*qualifications*:
english at least b2 or higher.
bachelor's degree in communication, education, organizational psychology or related
experience in instructional design, training, change management or related
great communication skills
desire at least 1 year of experience in:
- learning management systems (lms)
- digital projects
- organizational communication
*internal/external relations*:
- product owners
- regional customer experience teams
- global change management
- cemex university
- customers (for onboarding strategy)
*cemex diversity and inclusion statement*:
at cemex, we recognize the diversity of the world in which we live and in which we do business.
we respect diversity, we address the inclusion and non-discrimination of any talented person, regardless of gender, physical ability, age, sexual orientation, culture, ethnicity, religion, political affiliation, marital status, pregnancy / maternity / paternity and nationality.
we promote a culture of equity for the construction of a sustainable business and the well-being and development of cemex employees.