Company overview:
hartree partners, lp is a global merchant commodities firm specializing in energy and its associated industries. We focus on identifying value in the production, refinement, transportation and consumption of tradable commodities and anticipating opportunities in the supply chain where they may be under or over-valued.
founded originally as hess energy trading company llc (hetco) in 1997, hartree has a global reach spanning 10 offices and approximately 85 traders and originators. The company's rigorous research, analytical approach, and entrepreneurial culture have contributed to its strong track record and growth over that time.
in 2014, it was announced that funds controlled by oaktree capital would be acquiring hess corporation's interests in hetco with the new company taking the name hartree partners, lp. Hartree partners lp is owned by the company's managing partners, senior staff, and oaktree capital.
current traders and originators include those with experience from the energy industry, financial institutions and other merchant trading firms.
find out more about us by visiting our website at: description/overview:
it application support
works within the it team and is responsible for managing the resolution of application and system issues that arise across sprague's business operations.
functional responsibilities include:
support – problem identification & bug fix
technical documentation
coding
work as a member of a team composed of users, analysts, developers, and infrastructure personnel to support legacy applications along with existing and new applications.
identify trends and perform root cause analysis.
provide daily production support and help resolve any application problems in a prompt and efficient manner. Provide clear and detailed solutions to user while documenting issues and resolutions through a ticketing system.
investigate technical issues, using your experience, documentation, and critical thinking skills to identify the cause and apply or recommend resolutions. Escalate to more experienced team members when appropriate.
provide on-call and off hours support as required to keep critical applications and systems operational.
saas application support (user management, admin responsibilities)
specific developer skills:
2 – 5 years of application support experience
troubleshooting and analysis skills with the ability to communicate to both technical and non-technical personnel
experience using sql for querying, analyzing, and debugging stored procedures (ms sql server preferred)
able to be flexible and adaptable in a changing environment and able to learn new applications, concepts and skills
self-organized and able to work independently with a high level of accuracy and attention to detail
some exposure to microsoft .net technology (asp.net, webapi, .net core, c#)
qualified candidates for this role will have the following:
bachelor's degree in an associated discipline and a minimum of 4 years of general development experience or an equivalent combination of education, experience or training that provides the required skills and abilities.
knowledge and experience in the use of sql server and windows operating systems.
ability to multi-task while maintaining attention to detail
excellent written and verbal communication skills
ability to work independently, as well as part of a team
ability to prioritize workload, perform under pressure in a fast-paced environment and relate to customers/outside contacts and fellow employees.
understanding of the software lifecycle
research and resolve issues independently / strong problem solving skills, high quality and detail oriented