Servicenow business process consultant (milestone technologies)
hoy
company overview: milestone technologies is a global it managed services firm that partners with organizations to scale their technology, infrastructure and services to drive business outcomes such as digital transformation, innovation, and operational agility. Milestone focuses on employee-first, performance-based culture and supports category-defining enterprise clients in applications, digital product engineering, digital workplace, private cloud, ai/automation, and servicenow. Milestone promotes collaboration and inclusion to empower employees.
job overview: milestone is seeking a servicenow business process consultant to join remotely, contributing to key client accounts. You will collaborate with clients, devising implementation strategies and designs for servicenow modules (e.g., hrsd, itom, itsm, csm and more) to enable organizations to achieve goals through effective platform utilization.
responsibilities:
* understand client business processes and map needs to servicenow capabilities
* lead process discovery workshops and act as a functional lead
* collaborate with stakeholders to gather and document business requirements for use cases
* identify process improvements, outline solutions with benefits, drawbacks, and risks
* communicate requirements to ensure proposed solutions meet expectations
* develop and enhance documentation such as process flow diagrams, presentations, gap analyses
* provide training and mentorship to the client business team
skills:
* experience with agile/scrum project delivery
* ability to define and deploy to-be processes within servicenow modules
* strong requirements gathering, process documentation, and workshop leadership
* excellent communication, presentation, and facilitation skills (visio, word, powerpoint)
* ability to influence, consult, and provide thought leadership on business process and technical problems
* analytical skills for strategic recommendations
* strong interpersonal, customer-centric, and team player abilities
* develop project charters, plans, and provide enablement training to clients
required qualifications:
* bachelor's degree in it, computer science, business administration, or related field
* minimum 3+ years of relevant servicenow experience (hrsd and itom preferred) with increasing responsibility
* proven track record implementing servicenow hrsd and/or itom modules
* knowledge of other servicenow modules such as itsm, csm, or secops is a plus
* certified servicenow administrator
li-jw1
compensation: estimated pay range. Exact compensation depends on knowledge, skills, experience, licenses/certifications, and location.
our commitment to diversity & inclusion: milestone strives for a workplace reflecting the communities we serve, with equal employment opportunity for all applicants and employees. We do not discriminate based on protected characteristics and provide reasonable accommodations. We welcome diverse backgrounds and perspectives.
business process architect o2c 1
hoy
a career at our company is an ongoing journey of discovery: our 60,300 people are shaping how the world lives, works and plays through next generation advancements in healthcare, life science and electronics. For more than 350 years we have pursued curiosity to find novel ways of enhancing lives.
your role:
who you are:
minimum qualifications:
* minimum bachelor's or better master's in computer science or industrial engineering preferred (or equivalent)
* 5+ years in business domain experience in customer service operations with strong it exposure
* advanced knowledge of sales processes in sap sd (erp 6.0 and s4/hana)
* experience with change request management and testing coordination
preferred qualifications:
* excellent presentation and communication skills (written and oral)
* ability to analyze problems, process data, and draw conclusions
* ability to work independently, manage timelines, and produce high-quality deliverables
* can-do mindset with willingness to develop knowledge in business process or technical areas
* strong organizational and time management skills
* experience with it project lifecycles (design, build, test, handover)
* strong knowledge of business process management and process design
* excellent intercultural awareness, experience in international environments (asia, europe, us)
beneficial skills:
* ability to drive innovation among partners and peers
* experience in the chemicals industry
what we offer: we value diversity and inclusion, offering opportunities across diverse businesses and career moves. We aim to empower everyone to bring their curiosity to life.
job requisition id, location: naucalpan de juarez, career level: d - professional (4-9 years), working time: full-time
north america disclosure
notice on fraudulent job offers: be aware of third parties pretending to represent our company offering unauthorized employment opportunities.
job segment: computer science, sap, business process, erp, technology, management
in business control and issue management manager
hoy
el gerente de iniciación de crédito es un puesto de nivel gerencial intermedio responsable de liderar un equipo para evaluar la capacidad de pagar préstamos y obligaciones, con foco en minimizar amenazas financieras y gestionar riesgos.
responsabilidades:
* administrar un equipo de iniciación de crédito y supervisores en varios puestos
* contribuir a políticas y procedimientos para eficiencia de procesos
* gestionar proyectos y desarrollar nuevos procedimientos de trabajo
* analizar y resolver problemas y emitir juicios basados en análisis
* gestionar requisitos de personal y contribuir a presupuesto y planificación de capacidades
* capacitar y motivar al personal, gestionar desempeño y recomendar medidas
* evaluar riesgos y asegurar cumplimiento y ética
calificaciones:
* 5-8 años de experiencia relevante
* experiência de nível intermedio a superior en administración de personal
* habilidad para resolver problemas con conocimiento disciplinario
* comunicación clara y concisa
educación: título universitario o equivalente
experiência en control y riesgo operativo, auditorias.
job family: operations - services; credit initiation; full time. Citi is an equal opportunity employer. View eeo materials.
project management and business analysis lead - americas (hsbc)
hoy
job description: global service center (gsc) seeks an experienced professional for the role of project management and business analysis lead - americas to support regulatory reporting and change delivery programs across the americas region, including basel iii reforms, frb/occ/fdic, banxico, and other regulators.
role overview: a combined project manager and business analyst responsible for the full project lifecycle and regulatory reporting change and maintenance programs, ensuring alignment of technical implementation with business goals and effective controls with risk stewards and audit.
main activities:
* deliver detailed business requirements, process design, cost-benefit analyses, and option assessments
* translate requirements into project plans and lead teams
* validate data inputs and sources for regulatory reporting
* monitor data quality remediation
* establish control environment improvements to withstand audits
* adhere to project methodologies and manage multiple projects
* facilitate meetings, form teams, guide delivery
* align requirements across areas and resolve conflicts
* adopt agile practices for change activities
* flexible working hours
* understand technical development process to discuss with technicians and users
* handle complex needs and aggressive deadlines
* improve processes
requirements:
* undergraduate in cs, business admin, or equivalent
* mba/ca/cwa/cs/ cpa or pmp is a plus
* experience with basel capital / rwa
* strong knowledge of agile and project lifecycle
* 5-7 years in technology, pm, banking or finance; treasury/capital/ liquidity risk desirable
* ability to manage multiple projects independently
* strong facilitation, leadership, analytical, and communication skills
* experience in cross-border multinational environments
location: azcapotzalco, distrito federal; employment type: full-time
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