Some careers have more impact than others.
If you’re looking for a career where you can make a real impression, join hsbc and discover how valued you’ll be.
Hsbc is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.
- “at hsbc we offer our colleagues a greater number of days so that they can fully enjoy their wedding, take care of the new member of the family, or grieve the loss of a family member._
- our paid leave package is at the forefront in mexico, now you have one more reason to be hsbc and proudly live a culture of well-being, balance and car care”_
we are currently seeking an experienced professional to join our team in the role of the *trainee software developer*
*principal responsibilities*
- monitoring and protecting internal, restricted, and highly restricted data in relation to the global dlp monitoring & quarantine tool.
- following detailed processes and procedures in security incident response lifecycle and its phases.
- handling an acceptable volume of data events ensuring that the task is analyzed thoroughly and a correct resolution is provided and recorded in the tool within suggested ola.
- managing the response to and/or escalating dlp events with local and regional dlp staff, regional teams and the information protection response (ipr) team to assist with risk assessment and remediation processes.
- providing 24/7 availability of support for any critical investigations and support for the global dlp monitoring tool.
- supporting handovers to other teams and countries at the start and end of the working shift.
- coordinating the actions of multiple business units during the response to dlp events and incidents.
- adhering to hsbc internal risk and compliance processes and standards.
- cultivating strong relationships with organizationally important global business stakeholders whose support and knowledge are vital in delivering the remediation of dlp events and incidents.
- providing timely and relevant updates to appropriate stakeholders and decision makers during providing timely and relevant updates to appropriate stakeholders and decision makers during dlp events.
- collaborating with the wider cybersecurity (and it) teams.
- maintaining dlp metrics including the identification and development of relevant key data and appropriate reporting mechanisms to ensure accuracy for report management.
- maintaining a strong awareness of regulatory trends, legislation and industry best practice relating to dlp and identifying and developing new ideas to enhance our dlp monitoring and response capability.
- supporting engagement in support of global businesses and functions to drive a global up-lift in cyber-security and information protection awareness.
Requirements
*requeriments*
- from 5 to 8 year(s) of progressive experience in data security and incident response
- 3 years of experience in one or more of the following areas: o dlp security control maintenance
- itil foundation knowledge
- strong background in security processes and incident management tools
- experience within an enterprise scale organisation; including hands-on experience of complex data centre environments, preferably in the finance or similarly regulated sector
- formal education and advanced degree in information security, cyber-security, computer science or similar and/or commensurate demonstrated work experience in the same.
- experience in monitoring and analysing dlp events on the dlp solution.
- experience in day-to-day operations of the data loss prevention (dlp) process.
- hands-on experience of following detailed processes and procedures in security incident response lifecycle and its phases.
- ability to handle, resolve data security events minimizing the impact to the bank, employees and customer.
- ability to understand and follow the incident response process through event escalations.
- ability to learn the proper use and protection of data (required).
- ability to work through the dlp event queue and resolve tickets quickly.
- good level knowledge of gdpr requirements and regulations.
- strong knowledge of various data security tool & techniques incl dlp, casb.
- knowledge of common operating systems and platforms.
- flexible work availability to support the dlp team’s responsibilities.
- strong written and oral communication skills with the ability to communicate technical topics (clear, concise, and professionally) at all levels within the bank.
- demonstrate strong organizational and time management skills to meet department standards of productivity and quality in a production environment.
- ability to build and maintain cordial relationship with users, peers and people at all levels using diplomacy, judgment and interpersonal skills.
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