*about tumble*
tumble is a dtc brand that's revolutionizing the home furnishings industry with our curated assortment of washable and spillproof rugs. Since our launch in 2021, we quickly passed 8 figures in annualized revenue and are marching towards 9 figures. To help support our growth, we're looking for a operations supervisor based in tijuana, mexico. This is a rare opportunity to get in at the early stages to shape the trajectory of the company. This role is integral to ensuring seamless warehouse operations, upholding quality standards, and supporting our growing supply chain needs.
*main responsibilities*
*quality control & production support*:
- supervise and refine quality control processes to maintain tumble’s high product standards.
- be onsite 4-5 days per week to oversee production and qc at partner facilities, identifying and resolving defects, inconsistencies, and inefficiencies.
- escalate and troubleshoot production-related issues at partner facilities.
- collaborate with manufacturing teams and suppliers to implement quality improvement initiatives and best practices.
*warehouse operations*:
- be onsite as needed to identify, troubleshoot, and escalate warehouse-related issues.
- work closely with warehouse staff and logistics providers to resolve operational bottlenecks, providing on-the-ground support during peak periods.
*key requirements*
- *education*: bachelor’s degree
- *experience*: 6-8 years of work experience with exposure to quality control, inspection audits and manufacturing
- *qualifications*:
- bilingual (english/spanish) with strong communication and interpersonal skills
- proficient in excel (e.g., data analysis, pivot tables, reporting)
- strong analytical and problem-solving abilities
- project management skills with the ability to multitask in a fast-paced environment
- self-starter / high agency individual
*nice to have*
- previous experience in supply chain, warehouse management or logistics operations
- experience with warehouse management systems (wms) or erp software
*what we offer*
- competitive salary
- opportunities for professional growth and career advancement
- hybrid work model
*job types*: full-time, contract
pay: from $400,000.00 per year
work location: hybrid remote in 22024, hipódromo agua caliente, b.c.
Expected start date: 01/04/2025