Empowering the people that make global commerce happen.about cargosprintcargosprint is made up of a world-class team of highly motivated individuals who are passionate about transforming the cargo industry. We have developed cutting-edge digital solutions that streamline cargo operations, enhance efficiency, and improve the overall experience for everyone involved. Our workplace fosters innovation, collaboration, and the drive to solve industry challenges.cargosprint is dedicated to delivering game-changing solutions that connect the cargo industry like never before, and we are looking for driven, enthusiastic people who share our vision of innovation and excellence.if you think we are a great mutual fit, we want hear from you!About youyou are passionate about the role and thrive on solving complex problems with a talented team of colleagues who both challenge and support you. You believe in lifelong learning, constantly honing your skills and staying on the cutting edge of technology. Most importantly, you want to engage your talents to make a meaningful difference by revolutionizing the cargo industry.about the rolethe product delivery manager is responsible for the delivery of new functionality or products to cargo sprint customers. Managing the full implementation lifecycle to ensure timely, efficient, and accurate delivery, the delivery manager leads and manages the product delivery team’s daily activities, providing guidance, as needed. They also partner with product, engineering, commercial, customer experience (cx) and learning center of excellence (lcoe) teams to ensure all customer expectations are met or exceeded.what you'll dodemonstrates logistics business domain expertise, saas and technology acumenmanage the customer relationship and expectations through the full implementation lifecyclework with customers in a pre-sales capacity to gather raw requirements for deliveryanalyze requirements and identify gaps versus existing capabilitiessupport product engineering manager to define any development needed, as well as related budget and necessary resourcingcreate full phase implementation plan to include configurations, integrations, data migrations, customer acceptance, documentation, training, and communication plans, as well as hyper-care oversightfacilitate acceptance testing to ensure quality and acceptance criteria are satisfiedmanage rollout of feature to customers, setting and managing delivery deadlines and milestoneswork with customer to set market communications strategy and planonboard new users through various training methodsliaise to the lcoe for the development of resource guides, training materials, communications, website and promotional materials and toolspursue opportunities to create product and business opportunitiesqualificationsminimum ba or bs, preferably in a technical or analytic major or equivalent education experience combination5+ years’ experience in a b2b software development and/or product delivery5+ years’ experience in a customer-facing product delivery roleexperience in saas product architecture and deploymentsexposure to transportation logistics industry domain desired, intermodal industry domain preferredspecialized training or certification such as pmp (project management professional) a plusstrong tactical planning skills to create actionable and measurable plansteam building and organizational managementinfluential skills for cross-team and intra-team collaborationexcellent communication and written skillsdoes this role sound like the next step in your career?We’d love to hear from you! If you don’t meet all of the requirements exactly, we encourage you to use your cover letter to tell us about your unique experience—talent comes from many places, and skills are transferable.our commitment to an extraordinary work environmentat cargosprint, we value diversity and inclusivity. We strive to create a welcoming and supportive community for employees from all backgrounds. Regardless of your gender, sexual orientation, physical ability, religion, ethnicity, race, or age, you will find a place where you can thrive and be your authentic self.our cargosprint recruitment team personally reviews every application.
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