We’re hiring: customer support specialists we have 2 open positions on our team role 1: english(c1-c2) + hindi location: dubai role 2: english c1-c2) + spanish location: latam (preferably colombia or mexico — bogotá, medellín, cdmx, guadalajara) what you’ll be doinghelping customers via phone, email, chat, or ticketing systems troubleshooting issues and escalating when needed managing customer requests in crm systems collecting feedback to improve service providing product walkthroughs and assisting with setup working closely with technical, sales, and logistics teams ensuring high standards of customer satisfaction and professionalism what we’re looking for1–3 years in customer support or back officeexperience in high-volume support (chat, calls, or email)background in trading platforms, payments, or kycproblem-solving mindset + strong communication skillsability to multitask in a shift-based / 24/5 setupexperience in fx brokers or crypto exchanges is a must nice to have: familiarity with crm/ticketing tools (zendesk, intercom) interested or know someone who might be a fit? Dm me or send your cv to dvijaya@b2broker.comlet’s build a team that puts customers first