Help our clients to have a successful and profitable concrete plant operation using industry best practices, process improvements and ensuring arkik's ready mix suite adoption.
Main responsibilities
visit and evaluate concrete plants operations to suggest process improvements.
Ensure arkik’s ready mix suite adoption by contacting clients, surveys, trainings and webinars.
Provide support to the implementation team and to level 2.
Suggest and evaluate arkik’s ready mix suites enhancements based on industry practices, market, competitors and client’s suggestions.
Test and help on deploy enhancements.
Carry out constant monitoring of client’s operations.
Participate in the integration and support of the different platforms that arkik is connected to.
Provide support to the commercial team when demos and explanations to clients are needed.
Position challenges
increase the arkik ready mix suites adoption.
Constant communication with clients.
Increase product penetration in the ready mix market
qualifications
general:
engineering (ideal mechatronic engineer, electronics, mechanics, electrician, or mechanical administrator)
ability to work in both operational and administrative areas.
Willing to travel, weekends included.
Leadership.
Ability to relate to different people.
Ability to provide remote support (phone and web)
required experience
2 to 3 years in concrete operational / maintenance areas.
Desirable 1 to 2 years in areas of process mapping and process improvements.
Involvement in process consulting projects.
Required knowledge
concrete plants operation.
Process mapping and process improvements, desirable bpm (business process management) methodology.
Intermediate english level
efficient office management
teamwork
customer orientation-service
data analysis
internal/external relations
internal
cemex business advisors
arkik business advisors
arkik implementation and support team.
Arkik devlopment team.
External
arkik's client: owners and administrative staff
plant managers and customer dispensers
arkik's partners
cemex diversity and inclusion statement
at cemex, we recognize the diversity of the world in which we live and in which we do business. We respect diversity, we address the inclusion and non-discrimination of any talented person, regardless of gender, physical ability, age, sexual orientation, culture, ethnicity, religion, political affiliation, marital status, pregnancy / maternity / paternity and nationality. We promote a culture of equity for the construction of a sustainable business and the well-being and development of cemex employees.
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