You'll join the product, practice & knowledge (ppk) group within bain's performance improvement (pi) practice .
the pi practice helps clients improve productivity, cost, and operational effectiveness by combining deep functional expertise with analytics, digital tools, and scalable ways of working.
in this role, you'll work closely with global pi operations director supporting solution / regional practice teams with practice operations, performance management, and commercial execution.
you'll collaborate with ppk leaders and central bain teams to deliver data, insights, and operational infrastructure that help the practice operate effectively and scale.
where you'll fit within the team
as an senior analyst, practice operations in the pi practice, you'll support the day-to-day and forward-looking operations of the practice, working in close partnership with practice leadership.
you'll be responsible for delivering high-quality reporting, analysis, and operational support, while progressively taking on greater ownership of workstreams over time.
this role requires comfort operating with direction but not step-by-step instruction.
you'll be expected to manage your work thoughtfully, communicate proactively, and ensure deliverables move forward reliably and to expectation.
what you'll do
reporting
supporting practice director to scope, design, and build reporting and dashboards that provide clear, decision-ready insight into practice performance, priorities, and risks
work with practice director to translate leadership questions into well-defined reporting requirements, including metrics, logic, cadence, and outputs
collaborate with other bain functions and teams (e.g., finance, reporting & analytics coe) to align data sources and deliver integrated reporting and dashboards
continuously improve reporting by simplifying outputs, retiring low-value processes, and ensuring reports drive action rather than volume
high-impact analysis
support pi leadership with focused, high-impact analyses that inform decisions related to commercial performance, capacity and utilization, affiliate contributions, and priority initiatives
structure analytical workstreams with clear objectives, approaches, and timelines, checking in with practice director as appropriate
execute analysis that provides executive-level insights, implications, and next steps
contribute to select ad hoc requests and special projects, balancing rigor, speed, and practical relevance
business operations
maintain key practice operations processes, including planning, budgeting, communications, and performance tracking, in close partnership with practice director
use ai, analytics, and technology to help design and implement more automated, scalable, and efficient practice operations
identify operational issues or inefficiencies and propose solutions, working with leadership and relevant teams to implement improvements
what success looks like in this role
pi leadership has clear, timely visibility into performance and priorities
reporting and analysis are reliable, easy to use, and decision-oriented
practice operations run more smoothly over time through better processes and automation
workstreams progress without constant follow-up, and risks are surfaced early
about you
this role is a hybrid work model and you'll be expected to be in office 3x/week.
experience
bachelor's degree with strong academic performance
3+ years of relevant professional experience in operations, analytics, consulting, or a related environment
comfortable managing a portfolio of work with direction, while taking ownership for execution, follow-through, and closure
strong organizational and prioritization skills; able to balance multiple workstreams in a fast-paced environment
analytics & technology
strong analytical capabilities and comfort working with data, with the ability to translate business questions into structured analytical approaches and scalable solutions
demonstrated proficiency with modern analytics, reporting, and automation tools used to build dashboards, prepare and transform data, and streamline operational workflows (e.g., power bi, alteryx, advanced excel)
experience with python, power bi, sql, tableau, or ai/llm-enabled tools is a plus, particularly where used to automate processes or improve reporting and operations
ways of working
clear, concise communicator, comfortable engaging with senior stakeholders
detail-oriented, reliable, and accountable for quality
proactive and service-oriented, with a strong sense of ownership
discreet with confidential information and thoughtful in the use of data and technology
collaborative, curious, and eager to learn
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