Operations and Administrative Coordinator
Temporary 6-months contract (September February 2026)
Crans-Montana, Switzerland
Les Roches Global Hospitality Education, in the top 2 for Employer Reputation of Hospitality & Leisure Management graduates by the QS World University Ranking, is a brand of the Sommet Education Group. Founded in 1954, Les Roches is a private institution based on the Swiss model of experiential learning, offering undergraduate and graduate degrees in the fields of hospitality, tourism and event management. Les Roches prepares entrepreneurial and innovative graduates across a global network of campuses in Crans-Montana (Switzerland), Marbella (Spain) and Abu Dhabi (UAE).
You share our values: Development, Distinctiveness, Joint commitment, Openness and Sense of service.
We are looking for a passionate and detail-oriented Operations and Administrative Coordinator to join our dynamic F&B; team for a temporary mission from September 2025 to February 2026.
You will play a key role in ensuring seamless operations in our student-led venues, while also supporting students throughout their academic journey—from service operations to internships and housing coordination.
Key Responsibilities:
- Oversee the day-to-day organization and service operations of the designated F&B; training venue.
- Ensure a high standard of service quality that aligns with industry best practices and Les Roches expectations.
- Collaborate with the Restaurant Manager and Service Instructor on operational tasks such as menu updates, table layouts, and reservation tracking.
- Enforce hygiene, grooming, and venue cleanliness standards at all times.
- Manage financial processes including accurate end-of-shift closures.
- Support students in their internship search, application, and placement processes.
- Maintain internship databases and documentation, ensuring up-to-date and accurate records.
- Act as a point of contact for students with questions or concerns about housing and meal arrangements.
- Liaise with internal departments and external partners to coordinate logistics related to student services.
Requirements & Skills/Qualities:
- Higher Education Diploma in Hospitality Management, Food & Beverage, or a related field.
- Minimum 3 years of experience in an international hotel environment (service, room service, banqueting, bar, or sommelier roles).
- Previous experience in a supervisory or educational role is a plus.
- Strong IT and systems knowledge, including POS and restaurant reservation platforms.
- Fluency in English is mandatory; another language is an asset.
- Excellent organizational and communication skills with strong attention to detail.
- Customer-focused with a genuine interest in student support and service excellence.
- A proactive and flexible team player who thrives in multicultural environments.
- Passionate about the hospitality industry and eager to share knowledge and enthusiasm with students.
- Eligible to work in Switzerland and available for a temporary mission of 6 months.
Join Our Team If you thrive in a collaborative environment, enjoy mentoring young talent, and have a strong eye for operational excellence, we invite you to submit your CV and cover letter.
Contract duration: September 2025 to February 2026