Maintenance technician - entry
postuler
locations: mexico city
time type: temps plein
posted on: offre publiée il y a 9 jours
job requisition id: r0646457
job description summary
not posted
the maintenance technician's role is to perform all service operations on site, according to the service contract requirements, company policies, and kone processes. Responsibilities include:
* managing customer relationships to ensure satisfaction through quality service and proactive communication.
* accurate and real-time reporting of work performed to ensure data accuracy.
* maintaining excellent relationships with customers, contacts, and end-users via the ambassador attitude.
* ensuring equipment safety and performance.
* managing the site environment during service operations.
* identifying site risks and communicating them to supervisors.
* taking immediate action in case of high-risk situations and following escalation procedures.
* identifying unplanned service repairs, obtaining necessary approvals, and performing repairs.
service operations
* ensuring end-user and site safety.
* maintaining a safe working environment.
* performing maintenance, callouts, and repairs according to schedule and standards.
* planning workload effectively with the supervisor.
* raising sales leads to supervisors.
* reporting work accurately and timely.
* managing proximity stock and requesting spare parts as needed.
* maintaining service tools, vehicle, and instruments.
* contributing to product, method, and safety improvements.
leadership / people management
* updating supervisors regularly.
* familiarity with lift technology and attending training.
* providing training or coaching when required.
at kone, we foster an innovative and collaborative work culture that values each individual's contribution. We are committed to sustainable and ethical practices, building a culture based on trust, respect, teamwork, and recognition of individual performance. Join us to enjoy a fulfilling career with opportunities for growth.
learn more at .
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