*about fusemachines*
fusemachines is an artificial intelligence talent and education solutions company dedicated to democratizing ai. Headquartered in new york,us with operations in dominican republic, canada, and nepal, it is a 200+ company. Fusemachines' ai educational program has made world-class ai education available, accessible and affordable to students around the world. Fusemachines helps organizations identify opportunities where ai can be best utilized to transform and grow their business.
*about the role*:
this is a remote, full-time consulting position
*as the *_helpdesk engineer_*, you will have following key accountabilities*:
- monitor the system and performance notifications to proactively address problems.
- maintain up-to-date documentation of systems
- perform all other duties and tasks as assigned
*preferred skills and experience*
- azure and aws experience: 2 years (preferred)
- extensive mobile device experience (android phones and tablets): 2 years (preferred)
- windows 10/11/macos administration/troubleshooting: 5 years (preferred)
- citrix administration (preferred)
- microsoft powerapps administration (preferred)
- active directory
- group policy, users and computers, dns, dhcp: 5 years (preferred)
- security experience—proxies, firewalls: 2 years (preferred)
- strong general operational knowledge of server support and network infrastructure: 5 years (preferred)
- respectful of confidential client and organization information and intellectual property
- ability to prioritize multiple requests while exceeding customer expectations
- works productively and collaboratively in a team environment
- strong attention to detail
- equal opportunity employer: race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, protected veteran status, or any other legally protected group status._
d9axfe5r4g