Ob description: sdlc (devops) support specialist work location remote – mx role overview: we are seeking an experienced l2 support engineer and proactive individual with strong application support experience of 5+ years supporting sdlc infra and devops tools.
this role requires expertise in working on sdlc pipelines, devops tools, linux environment, distributed systems and troubleshooting system issues.
basic qualifications (required skills) · bachelor's degree in information technology, computer information systems, computer science, or a related field.
· 6 to 9 years of work experience on sdlc/devops, linux system platforms.
· good linux scripting/development skills - java, python (any).
· good knowledge in technologies like autosys/job scheduling systems like cron, nis, apache, tomcat, any rdbms like db/ ms-sql/oracle/sybase, public/private cloud.
· good knowledge of sdlc, cvs, svn, git, maven, gitlab, docker and jenkins.
· knowledge of devops dependencies - code review, builds, repositories, packages, distribution.
· knowledge of config management - chef, puppet, ansible and related languages.
groovy, go, json, yml, ini (any) · strong analytical and troubleshooting capabilities.
· excellent soft skills & communication (verbal and written).
· must be willing to work in rotational shifts.
· ability to multi task in high paced environment.
· problem solver and to-do attitude, ability to face technical challenges and drive solution.
preferred qualifications (nice to have) · having worked in environment supporting *+ servers a plus.
· multiple application support experience a plus.
· itil and itsm experience a plus.
· global clients facing support team experience a plus.
· able to work within a global team, prior experience a plus.
· prior experience with financial institution a plus.