Positionl2 production support engineerlocationany state of mexicoindustry - sectorfinancial services - bankingwhat you'll dol2 production supportwhat you'll bringexperience as a l2 support engineergood communication skills with ability to articulate the technical and functional aspects of development/production problem to help drive solutions with app dev teams and senior stakeholdersitil process experience with service mgmt.
, knowledge mgmt.
, incident mgmthands‐on experience in sql (pl/sql), capable to analyze joint's, store procedures and triggersunix and shell scripting mandatory, capable to monitor processes and script errorshands‐on read and debug code (java or any oop language), skilled in debugging and troubleshooting, ability to perform rcasoft skillswork underpressurequality at workresults orientedbenefitscapgemini offers a competitive compensation and benefits package.
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