Overviewtechnology delivery lead - incident managerresponsibilitiesensure production systems are available and operating according to defined service level agreements.drive incident and outage resolution while maintaining clear communication.facilitate the restoration of service to the production environment.establish disaster recovery procedures and uphold data retention practices.qualificationsmaster proficiency in service delivery.master proficiency in delivery excellence.bachelor\'s degree in relevant field of studies.a minimum of 5 years of experience in relevant related skills.bonus pointsmaster proficiency in accenture delivery methods (adm).
master proficiency in enterprise architecture planning (eap).
master proficiency in technology architecture implementation.seniority levelmid-senior levelemployment typefull-timejob functioninformation technologyindustriesbusiness consulting and services
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