The Account Manager is responsible for managing existing and new customer relationships to meet and/or exceed company sales revenue and profit objectives.
- Manage new and existing customer relationships
- Must Maintains a thorough knowledge of products – Cutting tools: boring, turning, milling hole making, abrasives, coolant, PPE, MRO General Knowledge.
- Presents products to customer
- Follows through with customer to ensure satisfaction
- Identifies and prioritizes all existing and prospective customers within his/her territory and keeps mailing list current.
- Studies product information, attends seminars, supervises tests of products and results.
- Attends and contributes to company sales meetings and technical sessions.
- Provides customers with all literature and promotional materials they need to enhance their productivity.
- Provides with information from the market in regards to trends, new products, market share in existing and potential accounts.
- Proactively solve problems for customers and generate cost savings
- Build and sustain positive customer relationships and sustain performance meetings (client)
- Provide and coordinate technical support as needed
- Support and expand onsite sales and service
- Communicate customer and market issues to company management
- Perform other duties as assigned
- Perform all work in accordance to ISO processes and procedures
- High levels of product knowledge
- Excellent written and verbal communication skills English and Spanish
- Excellent interpersonal skills
- Competent with the use of computer software specific to the operation (CRM, MS Office, Acrobat y Autocad).
High School diploma required
Bachelor’s degree in a related field preferred
5 years experience in a similar position required in Industrial Sales
Previous sales or customer service experience preferred
Employee responds to unusual or varied situations that are not covered by existing standards, procedures and precedents.
Driver License
Excellent commission scheme
Saving found
Retirement Found
Life Insurance
Major Medican Expenses Insurance
Job Types: Full-time, Permanent
Pay: $20,000.00 - $21,000.00 per month
Work Location: In person