*redefine the future of customer experiences.
one conversation at a time.
*:
we're changing the game with a first-of-its-kind, conversation-centric platform that unifies team collaboration and customer experience in one place.
powered by ai, built by amazing humans.
our culture is forward-thinking, customer-obsessed and built on an unwavering belief that connection fuels business and life; connections to our customers with our signature amazing service®, our products and services, and most importantly, each other.
since *, 100,000+ companies and 1m+ users rely on nextiva for customer and team communication.
if you're ready to collaborate and create with amazing people, let your personality shine and be on the frontlines of helping businesses deliver amazing experiences, you're in the right place.
*build amazing - deliver amazing - live amazing - be amazing*:
nextiva is a fast-growing, privately held provider of cloud communications, specializing in unified customer experience management innovations as a service (ucxm).
we help over 100,000 companies improve their communication strategies and customer management through our innovative tools and dedicated service.
join our team and be a part of a tech company with massive growth potential and exciting opportunities.
*how you'll change our customers' lives*:
at nextiva, our expansion account executives help our customers grow their businesses and simplify their lives by selling our products and solutions.
nextiva combines communication channels to help businesses of all sizes to connect to their customers at the right time on the channel of their choice to provide amazing customer experiences and drive business results.
*responsibilities*:
- uncover prospects' needs
- identify and understand prospects' pain points.
- recommend solutions based on their needs.
*pipeline management*:
- create and manage a pipeline of opportunities with a minimum of 3x your quota assignment.
- achieve at least 100% of the assigned quota on a monthly and quarterly basis.
- maintain accurate salesforce records for pipeline delivery.
*sales execution*:
- deliver tailored demos of the nextiva solution, showcasing how it delivers desired outcomes.
- forecast accurately on a daily, weekly, and monthly basis.
- close sales effectively, utilizing persuasive techniques.
*account management*:
- maintain and increase existing customer accounts through upselling and cross-selling.
- build and manage a strong pipeline to ensure consistent quota achievement.
*customer interaction*:
- manage customer interaction and track the sales process using salesforce crm.
- provide exceptional customer service and build long-term relationships.
*key skills*:
- 3+ years of inside sales experience in a fast-paced, high-volume environment.
- proficiency in salesforce crm and ability to manage a pipeline of opportunities.
- strong verbal and written communication skills.
- ability to create and present compelling sales presentations and pitch decks.
- critical thinker who is fact-based and data driven.
- ability to understand and articulate key drivers and learn from the past.
- team-oriented, collaborative, and competitive with a winning mindset.
- resilient and able to bounce back from setbacks.
- action-oriented with a passion for solving problems and leading changes.
- challenges the status quo and seeks ways to create and build more success.
- fact-based and data-driven, able to anticipate problems before they arise.
- recommends and implements well-thought-out solutions.
- team-oriented, collaborative, and competitive.
- embraces a culture of service and learning, focusing on caring, supporting, and respecting customers and team members.
*qualifications*:
- proven track record of selling business solutions over the phone with persuasive closing techniques.
- ability to forecast sales accurately and manage a pipeline effectively.
*:
*nextiva core competencies / dna*:
*rewards & benefits*:
major health insurance for you and for your legal partner and children under 25 years
vision and dental covered
life insurance - 24 times your monthly salary
30-day christmas bonus (aguinaldo)
50% vacation premium
12 days for vacations on your first-year anniversary
newly hired full-time employees of nextiva earn ten (10) personal days before their first anniversary
after your first year you will be entitled to 5 personal days each year after each anniversary date additional to your vacation days
company matched food vouchers - you receive 1 x monthly uma (unidad de medida y actualización) per month
company matched savings fund - 13% of your monthly salary capped to 1.3 times the annual value of the uma
$500 mxn monthly telecommunications stipend for remote workers (non applicable for 100% on-site roles)
established in * and headquartered in scottsdale, arizona, nextiva secured $200m from goldman sachs in late *, valuing the company at $2.7b.
to check out wh