*acsi's fast-growing team is in search of an operations manager to handle and assist a team that works with our many us-based clients.
we are looking for a profile who thrives in dynamic environments and has previous call center experience.
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*responsibilities*:
- long term planning to create initiatives that further the company's overall goals.
- coordinating different teams to foster exchange of ideas and provide cross-team learning opportunities.
- assessing and analyzing departmental budgets to find ways to minimize expenses and optimize profits.
- identifying potential problems and points of friction and working to find solutions in order to maximize efficiency and revenue.
- identifying opportunities to expand or shift course in order to take advantage of changes in the market.
*qualifications and skills*
- big picture" thinking, which is key to addressing top-level concerns and finding the best path forward from all of the available data
- interpersonal skills: you must communicate with both executives and staff employees in order to create and administer policy
- a thorough understanding of financial and budgeting processes and principles, which allows to find areas for improvement
- adaptability, to respond quickly to a shifting reality and adjust initiatives and priorities accordingly.
*on site position*
tipo de puesto: tiempo completo
salario: $6,000.00 - $10,000.00 a la semana
horario:
- turno matutino
prestaciones:
- opción a contrato indefinido
idioma:
- inglés (obligatorio)