Project Management Lead and coordinate legal operations projects across business groups, including technology implementations, process improvements, and reporting initiatives. Develop project plans, timelines, and stakeholder communications to ensure successful execution. Collaborate with Legal, Finance, IT, and HR teams to align project goals with business priorities. Monitor project progress, identify risks, and implement mitigation strategies. Analyze vendor performance and spend data to identify cost-saving opportunities. Reporting & Data Integrity Design and deliver reports and dashboards to support legal operations and leadership decision-making. Ensure accuracy and consistency of data across systems (SimpleLegal, ServiceNow, SharePoint). Conduct regular audits and implement data governance best practices. Contract Administration & Intake Manage legal request intake via ServiceNow, ensuring timely triage and assignment. Support contract lifecycle management, including execution, retention, and client communications. Develop and maintain contract templates and playbooks in collaboration with legal teams. Develop internal communications strategies to support legal operations initiatives. Facilitate training and onboarding for legal tools and processes. Serve as a liaison between Legal Operations and internal/external stakeholders. Bachelor’s degree / 3-5 years of proven experience in legal operations English and Spanish Demonstrated success supporting complex, cross-functional legal operations projects, including technology implementations, process optimization, and change management initiatives Excellent written and verbal communication skills, with ability to influence and engage stakeholders at all levels, including senior leadership, across diverse cultures and geographies Proven ability to develop, implement, and maintain standard operating procedures (SOPs) and best practices for legal and business processes Strong proficiency in business and legal technology platforms (e.g., Microsoft 365, SharePoint, ServiceNow, e-Billing, Contract Lifecycle Management, AI-enabled legal tools, data visualization/reporting tools)