Get ai-powered advice on this job and more exclusive features. We are a leading global professional services firm and listed under nyse. We have been passionately serving a few hundred strategic clients including approximately one-fifth of the fortune global 500 and have grown to over 140,000 people in 30 countries. Powered by our purpose – the relentless pursuit of a world that works better for people – we serve and transform leading enterprises, including the fortune global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and ai. Platform deployment specialist – mobile expenses - (finance/accounting in ssc/bpo environment) location: monterrey, mexico - hybrid (2-3days from office) responsibilities ensure the deployment of the global business platform. Assist in performing as is analysis during solution identification phase. Collect required information for the change impact analysis and facilitate impact analysis execution and resolution. Assist in successfully closing gaps between “as is” and “to be” situation. Provide expert knowledge of the subject area and the project methodology. Write and review level 5 standard operation procedures (sops). Support development of user acceptance test (uat) scenarios and test scripts. Support and coordinate user access testing (uat). Develop and coordinate communication materials related to new ways of working. Identify training needs and conduct trainings for end users. Provide inputs for toll gate decks (milestones); log risks and issues that appear during configuration, training or other activities and follow through on resolution of those issues. Perform analysis during ramp-up phase and propose corrective actions. Identify improvement opportunities and integrate best practices for future resolution. Capture lessons learned and best practices from each implementation and integrate them into future impact resolution/improvement roadmaps. Ensure adequate hand over to business as usual (bau) after stabilization phase. Minimum required skills functional skills: process (end-to-end) oriented thinking, planning and organization skills, analytical and conceptual thinking. Stakeholder management skills: managing different stakeholder groups across functions and operating companies with communication skills. Training and change management skills: conducting trainings, developing training materials and supporting change to new ways of working. Process improvement skills: problem solving and analytical skills for identifying and contributing to process improvements. Specific functional skills bachelor’s degree in accounting or other related studies (finance or management accounting or management information systems) at least 4-6 years of experience in finance/accounting in ssc/bpo environment at least 3-4 years of experience in mobile expenses audit, consolidation and payments of such expenses. Familiarity with sap erp genpact is an equal opportunity employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. For more information, visit www.genpact.com. Follow us on twitter, facebook, linkedin, and youtube. Furthermore, please do note that genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training. J-18808-ljbffr