Important:
- This is an on-site position. Only candidates residing in Tijuana, Rosarito, or Tecate will be considered. We do not cover relocation expenses.
- A minimum B2 level of English is required for this position.
- WhatsApp will be the only method for follow-up on this application.
Medical Appointment Setter - Confie Tijuana
Responsibilities:
- Manage high-volume inbound and outbound patient calls as part of the Annual Wellness Program
- Serve as the key point of contact for patients, scheduling telehealth and in-home clinician visits
- Effectively explain the benefits of the program to patients
- Compensation includes base salary plus commissions for each scheduled medical appointment
Requirements:
- Proven experience in Sales, highly regarded if acquired in a call center setting,
- Proficient in both English and Spanish. (B2 or higher)
- Strong skills in Microsoft Office (Excel, Word, Outlook) and office software.
You must be available to work a Monday to Friday schedule.
You also need to have valid Mexican documents to be eligible for employment.
Join the Coolest Call Center in Tijuana
Confie is a shared service center, originally from the United States, mainly in the areas of California, Nevada, and Arizona. Its clients are primarily insurance companies in the vehicle and medical sectors, each with more than 60 lines of business.
Legal benefits
- Paid vacations and vacation premium
- Health services institution (IMSS)
- Federal Housing Credit Program (INFONAVIT/FONACOT)
- Paid public holidays as established by Mexican labor law
- Annual bonus (Aguinaldo)
- Profit-sharing program (PTU)
- Sunday premium pay (If applicable)
- Maternity and paternity leave
Benefits:
- Life Insurance (New Benefit)
- Private health insurance for you and your family
- Additional paid days off
- Paid training (including bonus)
- Weekly pay and productivity bonuses
- Referral Bonus, raffles with prizes and experiences (bonus up to $350 USD)
- Rewards and recognition program
- Game Room (includes ping pong, basketball mini hoops, mini hockey, arcade, massage chairs, video games, and more)
- Employee discounts on tuition with local universities
- Discounts with participating local businesses
- Competitive salary with professional growth opportunities
- Comprehensive training and ongoing development
- Collaborative and team-oriented work environment
- Career advancement opportunities within the company
- Excellent location accessible via public transportation
- Savings fund and voluntary savings plan
And more
Don't miss out on the opportunity to be part of a growing team and make a difference in customer experience
#LI-Onsite