Summary
Grounded in our Purpose to “care for People so they can be their Best,” a Director of Rooms is responsible for bringing this Purpose to life through the execution and delivery of the Hyatt brand and brand experiences across all stakeholders: guests, colleagues, customers, owners, and communities.
With passion, care, and a strong work ethic, DOR actively and consistently engage all stakeholders to listen, learn, and lead a diverse team focused on building brand loyalty and cultivating positive guest experiences.
As Director of Rooms, the role will be to lead and coordinate all operations of the departments related to guest rooms in order to ensure an exceptional guest experience, optimize financial results, and maintain high standards of service, operational efficiency, and policy compliance.
Qualifications
- 3 to 5 years of experience in a directive position
- Advanced English
- Bachelor's degree
- Experience in luxury hotels
- Strong communication and presentation skills at all levels of management
- Leadership ability and behavior consistent with our core values
- Previous experience in hotel openings is highly preferred