Overview epam is a leading global provider of digital platform engineering and development services. We are committed to having a positive impact on our customers, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate with multi-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting-edge solutions, and have an opportunity to continuously learn and grow. No matter where you are located, you will join a dedicated, creative, and diverse community that will help you discover your fullest potential. We are looking for a lead business analyst to join our distributed team and deliver ongoing support for a custom insurance policy administration platform. In this position, you will play a central role in aligning the system with business objectives and ensuring it continues to meet evolving operational requirements. Responsibilities oversee configuration activities for the insurance policy administration application gain expertise in configuration filework, including rating, ui elements, error handling, and document prototypes develop epics, features, and user stories in ms azure devops to support the rollout of advanced functionality maintain and expand the knowledge base by recording knowledge transfer sessions and project activities using ms office and sharepoint manage and resolve production issues for the core team prepare and update documentation that captures issues and user requirements facilitate requirement gathering and estimation efforts work closely with business stakeholders, vendor analysts, and developers to clarify issues and define action plans qualifications minimum of 5 years’ experience as a business analyst or in a related capacity at least one year of experience leading and managing technical or development teams advanced skills in analyzing and preparing documentation solid understanding of insurance industry practices and workflows proficient in sql for data analysis and generating reports experience in documenting requirements during knowledge transfer activities confident in direct communication with clients and stakeholders eagerness to learn and actively support a growing team and expanding account strong english language skills, both spoken and written, at b2 level or above we offer international projects with top brands work with global teams of highly skilled, diverse peers healthcare benefits employee financial programs paid time off and sick leave upskilling, reskilling and certification courses unlimited access to the linkedin learning library and 22,000 courses global career opportunities volunteer and community involvement opportunities epam employee groups award-winning culture recognized by glassdoor, newsweek and linkedin j-18808-ljbffr