Efficiently respond to breakdown calls and coordinate safe, cost-effective equipment repairs with drivers and vendors, ensuring quick resolution and optimal equipment utilization.
advanced english required
workplace
: torre 2, plaza uptown juriquilla.
salary:
$17,500 mxn per month before taxes
minimum qualification
: bachillerato with up to 1 year of related experience/training or equivalent combination of education and experience
schedule:
thursday to saturday, 5:00 pm – 5:00 am; wednesday, 11:00 pm – 5:00 am or
sunday–tuesday, 5:00 pm–5:00 am; wednesday, 5:00 pm–11:00 pm
key responsibilities
breakdown call management
answer incoming calls from u.s.-based drivers and owner-operators regarding vehicle repairs, tires, fuel, and instructions.
gather necessary information and resolve concerns or route to appropriate repair facilities.
follow up to ensure timely resolution and maintain communication with drivers.
update u.s.-based operations personnel on equipment status.
repair coordination and cost control
locate nearby repair facilities to minimize wait time and cost while ensuring quality service.
obtain management approval for repair expenditures exceeding $*.
preferred qualifications:
automotive and/or diesel mechanic knowledge
adaptability to dynamic environments and shifting priorities
effective communication across various mediums
high attention to detail and accuracy
relationship-building with personnel, customers, and vendors
efficient time and resource management
ability to work independently and collaboratively
proficiency in microsoft office (powerpoint, excel, outlook, etc.)
commitment to excellent customer service
privacy notice
by proceeding with your application, you acknowledge you have reviewed and consent to the processing and transfer of your personal data under the terms provided in the linked hunt mexicana, s.a. de c.v.'S privacy policy:
aviso de privacidad.pdf
.
este puesto es con hunt mexicana, s.a. de c.v