Join to apply for the customer success manager at train purebody role at the talenthq direct message the job poster from the talenthq strategic operations & project leader | global talent delivery & workflow optimization are you a community builder? We're looking for someone who loves helping people transform their fitness. You’ll onboard new customers into our workout programs and nutrition guides. Answering questions, tracking progress, and keeping clients accountable. Managing our online community and coordinating with alfie for 1:1 coaching sessions. This isn’t just processing orders. You’ll be the person our clients trust to help them reach their goals. If that sounds like you, read on. Responsibilities onboard new program customers and coaching clients into their fitness journey answer customer questions about programs, workouts, and nutrition guides monitor customer progress and check‑ins to keep them on track handle support requests and troubleshooting for digital products coordinate with alfie to schedule and manage 1:1 coaching sessions you’ll fit right in if you… accountability champion : you know how to keep people motivated and following through fitness enthusiast : you genuinely care about health and transformation problem‑solver : you handle issues quickly without waiting to be told what to do natural communicator : you make people feel heard and supported every time self‑starter : you manage your own day and get things done without hand‑holding skills & experience must‑haves: 2 years of customer success or client management experience experience with fitness, wellness, or coaching programs strong communication skills (written and verbal) comfortable with digital products and online coaching self‑motivated and organized nice‑to‑haves: personal fitness background or training knowledge experience with shopify or e‑commerce platforms familiarity with workout programming what we offer us $1,800 / month full‑time contractor, 40 hrs/week 100% remote, with overlap on est business hours about us we’re train purebody. Founded by alfie robertson, we help busy men build strength, aesthetics, mobility, and endurance. We sell workout programs and nutrition guides that actually work. No bs. Just real training distilled from a decade of experience. We also offer 1:1 coaching for clients who want personalized support. Our mission is simple: help people unlock their full potential through fitness. We’re looking for someone who gets excited about client transformations. Ready to apply? Note: only resumes in english will be considered. In the form, please respond “champion” to the “why should we consider you for this position?” Question. Seniority level associate employment type contract job function customer service industries health and human services j-18808-ljbffr