Job description
work schedule: shifts & rotation
this role follows a phased scheduling approach to ensure effective 24/7 coverage at the guadalajara office.
phase 1 – initial coverage (2 guards)
* coverage hours: 5:00 pm to 8:00 am, daily.
* two security guards will alternate nights, with one on duty and one off, ensuring full overnight coverage.
phase 2 – full rotation (3 guards)
* once a third guard is added, the schedule shifts to a 24 hours on / 48 hours off rotation.
* guards will rotate evenly to maintain continuous 24/7 coverage, with each guard working one full day followed by two days off.
schedule flexibility
* occasional adjustments may be required due to coverage needs, incidents, or special events.
advance notice will be provided whenever possible.
duties and responsibilities
as a security guard at our guadalajara office, your responsibilities may include, but are not limited to:
* control site access
o verify identification and manage visitor logs to ensure only authorized personnel enter the premises.
* conduct patrols
o perform timed foot patrols of both interior and exterior areas, including doors, gates, docks, storage areas, and critical rooms.
* monitor security systems
o observe cctv, alarms, and radios; promptly escalate irregularities or breaches in accordance with post orders.
* incident response
o respond to security, safety, or medical incidents (e.g., trespassing, disturbances, hazards), and coordinate with management or public authorities when necessary.
* reporting
o preserve incident scenes, collect basic facts, and complete accurate daily activity reports (dars), incident reports, and shift handoff notes.
* enforce site rules
o uphold property rules and regulations (e.g., no-smoking zones, parking restrictions, access control) in a firm but professional and customer-oriented manner.
* lock/unlock and escorts
o conduct lock/unlock rounds, escort team members or contractors, and assist with after-hours deliveries as needed.
* equipment maintenance
o maintain post equipment (e.g., radios, flashlights) and promptly report maintenance or safety concerns.
* light maintenance tasks
o perform minor maintenance tasks such as replacing water jugs or basic bathroom repairs when required.
* policy compliance
o adhere to all company and client policies regarding confidentiality, safety, and emergency response procedures.
job requirements
must-haves:
* must pass a background check with clear results, as required by company policy.
* this is an unarmed security role by default.
* minimum 1 year of experience in security, military, law enforcement, or a related field — or a strong equivalent.
* availability to work nights, weekends, and holidays, with flexibility for extended or emergency coverage as needed.
* strong verbal and written communication skills, a professional demeanor, and proven de-escalation abilities.
* physical ability to:
o stand and walk for extended periods
o climb stairs
o lift up to ~50 lbs
o work indoors and outdoors in varying weather conditions
* basic proficiency using smartphones, email, and incident reporting applications.
preferred:
* current cpr, first aid, and aed certification.
* experience with access control systems, visitor management software, and cctv monitoring.
* bilingual (english/spanish) is a strong plus.
* familiarity with office or residential security environments.
all done
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