We seek a saas project manager to lead client implementations, ensure smooth onboarding, and drive long‑term success with our saas product. As a key player in our small, boutique company, you’ll work directly with clients – ranging from startups to fortune 100 companies. This role requires a tech‑savvy project/delivery manager with a people‑first approach, capable of managing multiple projects while building lasting client relationships. What you’ll do project management – manage the development and maintenance of our app. Saas implementations – own the end‑to‑end delivery process, from kickoff to onboarding, ensuring timely and successful deployments. Manage client relationships – serve as the main point of contact, address concerns proactively, and help clients achieve their goals with our software. Gather & document requirements – work closely with clients to define their needs, create test cases, and guide them through uat. Monitor & optimize client experience – track system usage, troubleshoot issues, and provide strategic recommendations for success. Testing – conduct functional testing of deliveries and new features. What we’re looking for more than 3 years of experience in delivery and project management within saas. Client‑facing expertise – comfortable engaging with stakeholders at all levels, from startups to enterprise clients. Strong pm skills – proven ability to manage projects, coordinate teams, and track progress using tools like monday.com, smartsheet, or ms project. Excellent communication – strong verbal and written english skills to foster collaboration and provide clear updates. Proactive & detail‑oriented – able to anticipate client needs, document processes, and ensure smooth execution. Education & certifications bachelor’s degree in business, information technology, computer science, or a related field. Formal training or certification in project management (e.g., pmp, prince2, or certified scrummaster ). Nice to have business analysis certifications (e.g., cbap, pmi‑pba ) familiarity with data and reporting tools supported by coursework or certifications in excel, access, sql, or bi platforms additional saas or it certifications (e.g., itil foundation ) we offer we offer a full‑time, remote job with a 40‑hour workweek, us hours monday through friday, and excellent prospects for long‑term growth in a dynamic, client‑focused saas environment. Seniority level associate employment type full‑time job function product management and consulting industries business consulting and services, it services and it consulting, and software development j-18808-ljbffr