Business Analyst - Salesforce Experience
We are a firm of experts in high‑impact software and digital transformation. Over the past decade, we have delivered technology and innovation solutions for clients across LATAM and the United States, working with a talented team of over 220 professionals.
As a Business Analyst with Salesforce expertise, you will partner with cross‑functional teams to design, implement, and optimize Salesforce and low‑code solutions, driving digital transformation initiatives.
Location
Mexico City, Mexico (Hybrid model)
Responsibilities
- Analyze and document business requirements for Salesforce implementations.
- Configure and customize Salesforce to meet business needs.
- Collaborate with development and QA teams throughout the project lifecycle.
- Provide data‑based reports and insights to support decision‑making.
- Oversee delivery of low‑code solutions and maintain functional documentation.
Qualifications
- Proven experience with Salesforce (SalesCloud, ServiceCloud, etc.).
- Knowledge of low‑code platforms (OutSystems, Appian, Power Platform, or Mendix).
- Experience in agile environments and digital transformation projects.
- Advanced English proficiency (oral and written). Fluent English is a must.
- Availability to work under a hybrid model in Mexico City.
Benefits
- Integration with general brands and disruptive startups.
- Remote / Home office; hybrid or onsite arrangements as needed.
- ⏳ Schedule aligned to the assigned work cell/project.
- Monday to Friday work week.
- Day off on your birthday.
- Major medical insurance (apply for Mexico).
- ️ Life insurance (apply for Mexico).
- Multicultural work teams.
- Access to courses and certifications.
- Meetups with special IT guests.
- Virtual integration events and interest groups.
- English classes.
- Opportunities across our different business lines.
- Certified as a Great Place to Work.
Seniority Level
Mid‑Senior level
Employment Type
Full‑time
Job Function
Other
Industries
IT Services and IT Consulting
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