Job Description
HCLTech is a general technology company, home to more than 223,000 people in 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals.
As a Production Support L2 professional, you will be responsible for providing technical support to our clients. Key responsibilities include responding to business queries and resolving issues, monitoring using relevant tools and resolving any issues that arise, and monitoring tickets and resolving them within stipulated SLA's.