Hcl is looking for a service desk portuguese with below requirements:
provide hardware / software / network problem diagnosis / resolution via telephone for customer's end users
• 1-2 years help desk, customer service, and support experience with problem solving involving hardware, software, and networks.
• phone support experience is mandatory
• technical helpdesk or technical call center experience is necessary (6 months)
• great level of french spoken and written
major medical expenses insurance (extends to spouse and 2 children under 25 years of age, if applicable).
~ minor medical expense insurance.
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