Join to apply for the lm235: invoicing agent role at fedex.
involves the completion of administrative tasks and coordination relating to the front-line operation which may include data entry, ramp activities, sort activities, trace activities, dispatch activities and local customer service.
while operational tasks may be part of these roles, the majority of time is spent on office-based activities.
general job description
researches, resolves and answers customer inquiries on service failures and billing problems applying customer relations policies.
issues credits/debits to customer accounts as warranted.
maintains management and related departments updated on new, crucial and recurring problems.
verifies accuracy of customer invoices and mails them out.
keeps accurate, organized and updated records of invoice registers, duties and taxes, airway bills, customer files and all other related paperwork.
prepares cash receipts and bank deposits.
ensures 100% daily billing (internal fedex-bso).
generates reports for daily reimbursement to fedex internal aa, generates rodr reports, and generates reports for billing collection bso same day collection.
uses application collections system oraclear and gccs application.
performs other related duties as required.
minimum requirements
education
high school degree/equivalent.
two (2) years of college in accounting or business preferred.
experience
previous clerical or customer service experience in a service environment.
two (2) years experience in billing or accounts receivable.
skills
excellent customer service and communications skills (oral and written).
clear and articulate speaking voice.
light typing (35 wpm) and experience operating a crt.
word-processing and spreadsheets experience is required.
fluent in english.
licenciatura en contaduría preferente experiencia en procesos de facturación y cobranza excelente manejo de excel tablas dinámicas, ingles fluido verbal y escrito habilidades de comunicación verbal y escrita, excelente trato con clientes, actitud de trabajo en equipo, disponibilidad de horario, lugar de trabajo fedex aduana aeropuerto de toluca.
si cumples con el perfil sube a workday tu curricula actualizada, carta presentación de cómo cumples con el perfil y toeic vigente 450 pts dentro de la vigencia del boletin del 12 al 18 nov.
se recomienda abordar a la gerencia requiriente para conocer más del puesto.
awards
* fortune's world most admired companies (14th)
* fortune's best places to work (15th)
* forbes's one of the "best employers for diversity"
* fedex lac included in the gptw's best workplaces in latin america ranking (24th)
* fedex mexico was included in the gptw ranking for 18th consecutive years
* fedex mexico received the cemefi certification for 13th consecutive years endorsing fedex as a company socially responsible
* fedex chile was re-certified with giro limpio, a seal from the agency of sustainable energy that seeks to improve the energy efficiency of the ground transportation sector, by reducing fuel consumption and greenhouse gas emissions.
* fedex uruguay selected by gptw among the 5 best companies to work for.
seniority level
entry level
employment type
full-time
job function
sales and business development
industries
freight and package transportation
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