*position: l2 production support engineer*
*location*:remote - mexico
*industry - sector*:financial services - banking
*what you’ll do?*
- l2 production support
*what you’ll bring*:
- experience as a l2 support engineer
- good communication skills with ability to articulate the technical and functional aspects of development/production problem to help drive solutions with app dev teams and senior stakeholders
- itil process experience with service mgmt., knowledge mgmt.,
- incident mgmt
- hands-on experience in sql (pl/sql)
- capable to analyze joint’s, store procedures and triggers
- unix and shell scripting are mandatory.
- capable to monitor processes and scripts errors
- hands-on read and debug code (java or any oop language)
- skilled in debugging and troubleshooting. Ability to perform rca
*soft skills*:
work underpressure, quality at work, results oriented
tipo de puesto: tiempo completo
sueldo: $50,000.00 - $81,000.00 al mes
tipo de jornada:
- lunes a viernes
pregunta(s) de postulación:
- cuantos años de experiência tienes como ingeniero de soporte de producción?
experiência:
- servicios financieros: 3 años (obligatorio)
- ingeniería de procesos: 3 años (deseable)
idioma:
- inglés (obligatorio)
lugar de trabajo: empleo remoto