Shopify technical account manager (remote) lmg staffing solutions is hiring on behalf of our client, a digital agency that provides web design, development, and conversion rate optimization services to e‑commerce brands on the shopify platform. The role is part‑time (≈20 hours/week) with the possibility of becoming full‑time within 2–4 months. Responsibilities client relationship management act as the primary point of contact for a portfolio of shopify‑based clients. Maintain strong, proactive relationships through weekly or biweekly communication. Provide updates on progress, clarify project timelines, and ensure client satisfaction. Identify upsell opportunities based on client needs and service options. Technical implementation (shopify) make backend updates in shopify such as adjusting shipping settings, installing or configuring apps, modifying navigation menus, setting up discounts or promotional banners, and updating product or content pages. Troubleshoot issues directly on the website or using related tools. Project & task management translate client requests into actionable tasks. Delegate work to internal specialists (designers, developers, seo, etc.). Track progress in the project‑management system (e.g., teamwork). Ensure timely delivery of tasks and clear communication of status updates to clients. Performance monitoring & optimization conduct quarterly website assessments using a predefined checklist. Identify improvement areas across ux, functionality and conversion performance. Recommend priority changes or initiatives based on insights and client goals. Internal collaboration & communication use slack, loom and zoom to collaborate with internal team members. Participate in weekly team operations meetings and ad‑hoc client calls. Maintain thorough documentation of updates, decisions and next steps. Support a culture of asynchronous communication and proactive coordination. Qualifications 2 years of experience in digital project management, account management, or technical client services. Strong communicator comfortable with client‑facing and cross‑functional teamwork. Experience supporting clients on technical matters such as site configurations, plugin/app installations, ux/ui feedback and general troubleshooting. Prior experience with website platforms; shopify experience highly preferred. Familiar with e‑commerce, ux/ui principles, analytics and cro concepts. Highly organized, punctual and process‑oriented. Proficient with project‑management tools such as clickup, asana or teamwork. Available during standard business hours in the est time zone (9 am‑5 pm est). Bonus experience shopify site configuration or development. Background in web design or front‑end development. Experience with e‑commerce a/b testing. Familiarity with seo best practices. Benefits flexible hours. Remote work. Revenue share on accounts you manage. Health stipend. Home office stipend. Continuing education stipend. Holidays and paid time off after trial period. Key qualifications and expectations are highlighted above. If you match the profile, please apply via lmg staffing solutions. J-18808-ljbffr