Role: bilingual call center agentlocation: azcapotzalco- mexico city, mexico (onsite)
job summary
this is a full-time on-site role for a customer service representative in azcapotzalco, cmx.
the
customer service representative will be responsible for handling customer inquiries, resolving
issues, providing outstanding customer support, and ensuring customer satisfaction on a day-today basis.
qualifications
• high school diploma completed.
• advanced english level (b2+ and above).
• 1+ years of customer service, tech support or sales experience.
• strong communication and interpersonal skills.
• problem-solving and conflict resolution skills.
• attention to detail and ability to multitask effectively.
• knowledge of crm systems and tools preferred.
schedule flexibility.