Job title: onsite solutions engineer - cdmxlocation: onsite from mexico city - cdmxposition type: full-time, employee through deel or similar eorsalary: $4,*,000 usd/month depending on experienceschedule: monday - friday, 9:00am to 6:00pm mexico timejob overviewas a solutions engineer for our client, you sit at the crucial intersection of engineering and customer success.
you will partner directly with healthcare groups to design, develop, and maintain the integrations that let their ai assistant plug seamlessly into each customer's tech ecosystem - ehrs, practice-management systems, voice systems, data warehouses, and more.
you'll write production-grade python code, advise customers on best-practice architectures, and serve as their ongoing technical point of contact for anything related to integrations and data flow.responsibilitiesdiscovery & solution designlead technical scoping calls with customer engineers and it teams to map data sources, security requirements, and success criteria.translate business workflows into detailed integration specifications - rest apis, webhooks, or event streams.integration developmentbuild robust python components and data pipelines that connect to ehr (fhir/hl7), crm, voice systems, and third-party scheduling systems.write clean, testable code with strong logging, monitoring, and graceful error handling.customer enablement & supportact as the primary technical contact during implementation and lifelong account support for integration-related questions or incidents.deliver hands-on troubleshooting, performance tuning, and incremental feature enhancements.documentation & knowledge sharingproduce clear api guides, sequence diagrams, and sample scripts to accelerate future projects and empower customer teams.share patterns and reusable modules with internal engineers to expand our integration library.continuous improvementgather feedback from real-world deployments to influence product roadmap and core platform capabilities.automate repeatable tasks (data mappings, validation tests, deployment templates) to shorten time-to-value.qualifications, skills, and key competenciesmust-havesproven track record building python services or data-integration pipelines in production environments.experience working directly with external customers or partners - leading technical discussions, gathering requirements, and explaining trade-offs.solid grasp of restful apis, webhooks, and authentication standards.ability to read and write basic sql; familiarity with postgres or comparable relational databases.excellent written and verbal communication - able to translate between clinical, business, and engineering stakeholders.nice-to-havesprior work integrating healthcare data standards (fhir, hl7) or other regulated domains.background in high-growth saas or startup environments where you owned deliverables end-to-end.application instructionsapplication disclaimer: please read before proceedingto ensure a fair and efficient hiring process, all applications must meet the mandatory requirements listed in the job description.voice/video recording is required your application cannot be considered without a voice or video recording.
it must be at least 30 seconds long and in english.
submissions in any other language or missing a recording will be automatically disqualified.mandatory knockout questions each application includes knockout questions designed to verify minimum qualifications required by the client.
if you answer "no" to any of these, you will be immediately disqualified from the hiring process for not having the experience requested for the role.
please note that the citizenship question is also a knockout if you answer "yes" as we are only able to hire latin american talent based in latin america.apply wisely to maintain fairness, apply to no more than three jobs and only if you fully meet the listed qualifications.
applying to roles you don't qualify for will not improve your chances and may affect future applications.check your spam folder all important updates will be sent via email, so be sure to check your inbox and spam/junk folders to avoid missing any communication.we appreciate your interest and look forward to reviewing your application!
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