About the role
* reporting to the director, global security & resilience, independently manage the day-to-day retail asset protection operations for all stores in the mexico, including loss prevention, fraud, health and safety, crisis response, and business continuity.
* collaborate with retail operations, digital, information security, legal, hr, finance, global audit, and other teams to ensure alignment of programs and processes and compliance with relevant policies.
* develop plans and strategies that support the achievement of inventory shrink targets as well as the improvement of internal and external safety and loss prevention compliance metrics.
* manage all retail investigation programs and processes at the strategic and operational level, including fraud (in store and digital), theft, organized retail crime (orc), workplace violence, and safety investigations.
* conduct or direct retail investigations, including interviews and analysis related to exception-based reporting, shrink, workplace violence, internal and external theft, and root causes for safety incidents.
* analyze incident and transaction data to identify trends, margin erosion, control gaps, and root causes; develop and implement corrective action plans to address issues systematically and at scale.
* manage all third-party vendor relationships to ensure consistent execution, results, and financial discipline, including outsourced lp investigators, security systems integrators, and video management, commercial alarm, electronic article surveillance (eas), rfid, and point-of-sale solutions providers.
* oversee the development and maintenance of retail asset protection analytics and performance scorecards that clearly define success and measure results.
* drive the development of both strategic programs and tactical plans aligned with asset protection and business strategy.
* drive innovation across all stores using a deep understanding of how asset protection works within the organization and throughout the industry.
* keep pace with change and maintain a competitive advantage within the marketplace by seeking out and learning about changes in the industry
* negotiate effectively for the organization with internal and external stakeholders and build relationships with key individuals necessary for collaboration
* develop and present training and communication to operations and leadership teams, communicating the desired message, at the appropriate level for the audience.
* actively participate in industry groups and networking, such as rila and nrf, to benchmark, stay informed of trends, and positively influence the retail asset protection profession.
* contribute their expertise to the work of the company's global direct to consumer (dtc) center of excellence to support scaling internal retail asset protection best practices globally.
* support internal audit, ethics and compliance, data privacy, and information security initiatives as required.
location
mexico, d.f., mexico
full time/part time
full time
current ls&co employees, apply via your workday account.