Somos Nexus Tours, la empresa líder en gestión de destinos en el Caribe y Latinoamérica. Tenemos oficinas en más de 19 países, 52 destinos, y... ¡Seguimos creciendo!
Nuestro propósito es hacer realidad las vacaciones soñadas de todos nuestros clientes, ¿Te sumas?
¿Qué esperamos de tí como Group Operations Billing Agent para Vacation Express? The Groups Billing Agent is responsible for completing post-travel reconciliation for group reservations, calculating, and applying complimentary adjustments, and processing travel agent commissions with accuracy and timeliness. This role requires strong analytical ability, intermediate Excel skills, high-level English reading and writing skills, and exceptional attention to detail to ensure financial accuracy.
¿Cuál será tu rol con el equipo de Vacation Express?
Responsibilities
Reconcile group bookings after travel, ensuring all reservations align with contracted terms, rooming lists, and final vendor invoices.
Prepare and maintain Microsoft Excel worksheets used for reconciliation, tracking, and financial auditing.
Calculate and apply complimentary concessions, upgrades, and other contract-based adjustments.
Verify that all pricing and contract details were accurately loaded and executed in the reservation system.
Release travel agent commissions upon completion of the final audit, ensuring accuracy and compliance with internal policies.
Identify discrepancies, research irregularities, and resolve billing variances in coordination with Group Operations Agents and external vendors.
Maintain accurate records and documentation for all reconciled files.
Support the Group Operations department with additional reporting, projects, or administrative tasks as needed.
Qualifications
ntermediate proficiency in Microsoft Excel, including pivot tables, VLOOKUP/XLOOKUP, and formula creation; familiarity with macros is a plus.
High-level English reading and writing skills to accurately interpret contracts, prepare documentation, and communicate with internal and external partners.
Strong attention to detail, organizational skills, and accuracy in financial review.
Ability to manage multiple group files simultaneously while meeting strict deadlines.
Self-motivated, proactive, and able to work both independently and collaboratively.
Strong analytical and problem-solving skills with the ability to investigate and resolve discrepancies.
Excellent verbal communication skills.
Ability to maintain confidentiality of sensitive financial information.
Flexibility to adapt to changes in responsibilities, workload, and priorities during peak seasons.
¿Qué puedes esperar de nosotros?
- Remuneración competitiva.
- Prestaciones superiores a la ley como: Membresia Hospitalaria, Epic Days.
- Participarás de nuestros programas de formación y capacitación constante.
- Serás parte de una cultura orientada a las personas, en la que podrás ser tú mismo y desarrollarte profesionalmente.
Si quieres vivir una #Lifechangingexperience, no esperes más y ¡Postúlate!
Nexustours se enorgullece de ser un lugar de trabajo con igualdad de oportunidades. Estamos comprometidos con la igualdad de oportunidades de empleo independientemente de la raza, el color, la religión, el sexo, la nacionalidad, la orientación sexual, la edad, la ciudadanía, el estado civil, la diversidad de capacidades o la identidad de género.El equipo reclutador buscará estos conocimientos y habilidades en las postulaciones. Añade las que te faltan a tu perfil para atraer su atención.
- Educación mínima: Educación media superior - Bachillerato Tecnológico
- 2 años de experiencia
- Idiomas: Inglés