Overview
the hardware organization at ibm is seeking a specialist to join us in our mission to deliver industry-leading storage systems. The team has delivered highly successful products for our customers, developing high-performing and resilient software and hardware that keeps business-critical systems and data available 24/7 around the world. We are looking for passionate problem-solvers with a thorough technical grounding to help us develop solutions to meet our customers’ ever-changing needs for storing and managing data across multiple ibm hardware platforms. We work closely with ibm colleagues in our global development community.
responsibilities
your role and responsibilities
this role is for the ibm infrastructure, hardware organization development team. The hardware organization is distributed worldwide with sites in guadlajara mexico, tel aviv israel, houston us, and hursley uk.
the successful candidate will use their broad knowledge hardware and firmware design and operation, together with functional specifications and high-level design documents, to support the ibm architect and vendor design team, to define and run verification tests, and to debug hardware issues on ibm storage system products and peripherals. In addition the role includes reproducing failures seen by clients and testing the mitigations.
this role involves test and verification activities in multiple disciplines, such as: cpus, memories, pcie and i2c busses, firmware (bios, bmc, cpld, tpm), electrical (psu, bbu), and mechanical engineering. It requires strong analytical skills and technical skills.
the team also collaborates closely with the software organizations who require this hardware to deliver their storage solutions to ibm customers and ensure the software interfaces to enclosure management systems function correctly.
the team is responsible for the hardware support for storage products before and after a launch. This involves the failure analysis of suspected hardware or firmware issues. The team supports all hardware users, including the software developers and testers in ibm, the hardware manufacturers who build systems for ibm, and the vendors who supply components and diagnostic tools.
qualifications
* bachelor\'s degree
* basics of block and file storage concepts
* experience in documenting bugs and procedures
* experience with hardware devices such as: x86 cpus, memory, switches, pcie and i2c busses
* understanding of programmable devices such as: bios, bmc, cpld, tpm; electrical (psu, bbu)
* working knowledge of linux environments
preferred technical and professional experience
* fundamental knowledge of storage controllers in hpc environments
* experience with cloud platforms
about business unit
ibm systems helps it leaders think differently about their infrastructure. Ibm servers and storage are no longer inanimate - they can understand, reason, and learn so our clients can innovate while avoiding it issues. Our systems power the world’s most important industries and our clients are the architects of the future. Join us to help build our leading-edge technology portfolio designed for cognitive business and optimized for cloud computing.
your life @ ibm
in a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as ibmers as we strive to be the catalyst that makes the world work better.
being an ibmer means you’ll be able to learn and develop yourself and your career, you’ll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.
our ibmers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other ibmers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our ibmers have to make critical decisions everyday is essential to ibm becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.
are you ready to be an ibmer?
about ibm
ibm’s greatest invention is the ibmer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and ai strategy to life for our clients and partners around the world.
restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we’re also one of the biggest technology and consulting employers, with many of the fortune 500 companies relying on the ibm cloud to run their business.
at ibm, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it’s time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.
ibm is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, neurodivergence, age, or other characteristics protected by the applicable law. Ibm is also committed to compliance with all fair employment practices regarding citizenship and immigration status.
other relevant job details
all our positions are eligible for people with disabilities pwd or rehabilitated.
important notice to candidates
ibm does not charge any fees or request any kind of payment from candidates to participate in its recruitment processes. This includes, but is not limited to, application fees, costs for sending documents, or any payment related to the application or interviews. If you receive any request for payment in the name of ibm, we strongly recommend that you do not proceed and report it immediately through the company’s official channels.
job title
storage solutions engineer
job id
116518
city / township / village
guadalajara
state / province
jalisco
country
mexico
work arrangement
hybrid
area of work
infrastructure & technology
employment type
regular
contract type
regular
position type
professional
no travel
company
shift
general (daytime)
is this role a commissionable/sales incentive based position?
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