Chief operations officer
role on behalf of a privately held software provider operating throughout latin america. Company overview
our client is the leading after-sales software provider for automotive dealerships and repair centers across latin america, with clients in 25 countries and endorsements from brands such as general motors, bmw, jaguar land rover, stellantis, hyundai, and others.
the platform provides a mobile and web app for service advisors and technicians, eliminating paperwork and offering greater control and visibility over operations.
building on this success, the company launched its second product in 2025 in collaboration with general motors. This product helps after-sales business units manage outbound calls and whatsapp communication to increase service appointments and improve customer retention.
the company has received two rounds of venture capital funding from u.the company is seeking exceptional talent to continue transforming the automotive after-sales industry across latin america, now seeking their next coo to lead it through its next chapter of growth, innovation, and professionalization.
the coo will be responsible for setting strategic direction, fostering a high-performance culture, and driving execution across core functional areas, including finance & administration, product development, sales & marketing, and customer success.
the coo will be working closely with the ceo, board of directors and key stakeholders.
partner with the ceo and board to refine and execute short- and long-term business goals.
lead performance reviews and ensure measurable accountability across business units.
drive adoption and consistency of the company's software across dealer networks and regional markets.
financial and administrative management
collaborate with the ceo and finance team on budgeting, forecasting, and cost control.
regional leadership
operate effectively across diverse markets, with a particular focus on mexico and brazil.
promote a culture of performance, collaboration, and accountability across all teams.
proven track record in operations or general management roles within saas, technology, or automotive-related industries.
fluent in both spanish and portuguese (required); english proficiency is a plus.
strong data-driven decision-making skills and ability to execute with precision.
prior experience in an operational leadership role within a software company, ideally during a phase of growth, organizational transformation, or institutionalization.
proven ability to work with software solutions designed for mid-sized businesses, where commercial agreements are made at the enterprise level with successful adoption and implementation across multiple distributed sites, such as dealerships, hospitals, clinics, restaurant chains, franchise networks, or regional service centers.
the ideal candidate brings curiosity about how ai can be leveraged to enhance product capabilities, improve customer experience, and support scalable growth within a software-driven business.