The expense audit specialist will join the sg&a/travel & expense team in supporting daily operations for the travel and expense program for the north american-based converge portfolio companies.
general accountabilities
* primarily analyze expense submissions, exceptions/flagged expenses, and educate users about company policies and procedures.
* responsible for the daily processing of expense reports
* review expense reports for accuracy, consistency, and completeness
* perform detailed audits of expense reports as well as investigations of audit exceptions noted by concur verify
* verifies reports have appropriate documentation and required approvals to support expense
* use alternative policies to audit expenses for company events, marketing events, billable expenses, etc.
* recognize employee expenses that should be invoiced directly to the company purchasing card
* employee will work closely with the travel and expense supervisor to ensure priorities, deadlines, and policy alignment.
* keep records of expense policy violations and inaccurate expense reporting to support denial of expense reimbursement
* report and escalate potential misuse of company funds
* keep detailed records of unusual expenses; periodically compile a summary to be sent to upper management for review
* provide expense reporting data to various teams monthly
* monitor employee-paid corporate cards for timely payments
* communicate to employees and their managers to increase awareness of company policy
* responsible for interacting with all concur users including upper levels of management to resolve expense reporting issues with a range of low to high complexity
* solve routine user problems of various complexity following established policies, practices, and procedures
* work with employees to assist with time-sensitive expense reports and documents for reimbursement on a strict deadline schedule
* point of contact for travel and expense program
* assist with user training sessions and update supporting documentation
* maintain user profiles in the concur system and provide general technical support for end users
* administer new user accounts and provide login instructions for new employees on a weekly basis
* deactivate and update existing concur profiles in a timely manner to support offboarding, structural changes and extended leaves
* provide support for password resets and multifactor authentication
* maintain password reset for api accounts to ensure continuation of automation processes
* administer user permissions based on the employee’s role
position requirements:
* attention to detail in a fast-paced environment.
* driven and able to work independently in a remote environment.
* team player with excellent communication skills who can both ask for and provide assistance across the team.
* candidate must be a critical thinker.
* ability to recognize high-risk behavior patterns.
* strategically communicate to employees across various levels of the organization.
* maintain a high level of professionalism.
* discretion in dealing with sensitive and highly confidential information.
* prior experience with sap concur is a plus.
professional skills
* fluent english language skills required: verbal and written communication.
* self-motivated and disciplined.
* strong stakeholder relationship management skills.
* strong investigative and analysis skills.
* strong technical and process design and implementation skills.
* strong communication and presentation skills along with the ability to work in a highly collaborative environment.
* ability to work creatively and analytically in a problem-solving environment.
* manages multiple priorities in a high-pressure environment.
* have strong inter-personal and communication skills: capable of training users in complex topics and making presentations to internal groups.
* able to write intricate system and user documentation. Capable of writing and explaining purchase justifications.