As a key member of our team, you will oversee train operations and ensure the safe and efficient movement of all trains within an assigned territory or terminal. This role is responsible for managing resources and assets in a cost-effective manner, overseeing the assignment of personnel and the management of processes within a terminal or territory.
this position requires strong leadership skills, as you will be accountable for executing the service plan to include production, quality, cost containment, and reassignment of resources as necessary to achieve maximum efficiency. Additionally, you will be responsible for ensuring the safety of crews and meeting operational and financial targets as outlined by the service plan and associated key performance indicators.
accountabilities
* ensure compliance to defined operating practices and procedures, promoting a safe work environment.
* manage the operational testing program by observing, documenting, and evaluating safe work practices per operating rules and take action as needed based on results.
* meet the tactical goals of the service plan by managing assets, reporting results, defining problem areas, and implementing solutions. Metrics include asset utilization, execution to plan, cost of quality, and safety performance.
* conduct regularly scheduled employee meetings and programs to emphasize safety and discuss mitigation of risks.
* investigate incidents, determine root cause, escalate findings, and implement corrective action as necessary to prevent recurrence.
* manage resources and assets in a cost-effective manner.
* serve as a first responder to critical incidents when required.
* makes recommendations regarding hiring and performance management of staff.
* ensure execution to plan through defined performance expectations with internal service providers and addresses failures to service level commitments.
* utilize operating systems and planning tools to proactively identify problem areas and coordinate solutions to the service plan.
* coordinate with commercial and/or customer solutions unit to satisfy customer expectations.
* demonstrate operational excellence by knowing and applying business requirements. Demonstrate customer focus and contingency planning to ensure stakeholder expectations are met.
* understand the relevant business metrics and apply effective tactics to sustain a culture of operational effectiveness that produces teams of high-performing, engaged, and empowered operational leaders.
requirements
* high school diploma or equivalent.
* minimal relevant operations experience, or equivalent combination of education and experience.
preferred qualifications
* bachelor's degree in industrial engineering, transportation, logistics, business, general studies, or related field.
* experience managing employees covered by a collective bargaining agreement.
* two years of experience supervising employees in a fast-paced, outdoor environment in all types of weather conditions.
* ability to relocate within the railway system upon career progression or to meet business needs.
* previous experience in the use and application of enterprise resource planning tools (e.g., operating systems, sap, peoplesoft, etc.).
* bilingual - english/spanish.
* previous railway experience.
working conditions
* shift work is an essential function of this job. Employees must have the ability and willingness to support critically important railroad operations 24 hours a day/7 days a week, working various shifts as assigned. Schedule assignments may include after-hours, weekends, and holidays.
* business travel is an essential requirement of this job. Employees must be able and willing to travel away from their primary work location up to 50% of the time.
benefits
* complete health and welfare benefits package.
* competitive salary.
* incentive plan.
* vacation plan.