At Centris, we’re a U.S.-based customer contact center that specializes in bilingual (English & Spanish) customer service and support. With offices in Monterrey, Aguascalientes, we’re growing fast — and we want you to grow with us!
We are seeking for a Medical Collections Specialist to join our call center team.
In this role, you'll work with healthcare-related accounts to recover past-due balances, ensuring respectful communication and compliance with industry regulations.
If you're passionate about helping people, have experience with collections or medical billing, and thrive in a performance-based environment, Centris is the place for you!
Main Activities
- Contact patients or clients with overdue medical accounts.
- Negotiate payment plans and settlements.
- Handle sensitive conversations with professionalism and empathy.
- Maintain accurate and detailed records of collection activities.
What We’re Looking For
- Experience in collections.
- Strong negotiation, communication, and conflict resolution skills.
- Comfortable working in a fast-paced call center environment.
Experience with:
- CRM & collection software (A plus)
- Microsoft Excel, Outlook
- Skip tracing tools
Schedule:
Monday - Friday (Weekends off)
40 hrs per week
Morning shift
We offer:
-35% bonus
-An extra bonus based on metrics
- weekly payment
-law benefits
-and more!
Job Type: Full-time
Pay: $13,500.00 - $18,200.00 per month
Work Location: In person