Regional workforce administration manager north america & colombia – iron mountain employment type: full time location: colombia (remote) job summary iron mountain is seeking an experienced, strategic regional workforce administration manager to join our workforce administration (wfa) team. The role requires familiarity with i‑9 (employment eligibility verification) and u.s. Workforce processes in addition to local workforce administration. The ideal candidate will be strong in deploying internal strategies for employee files, benefit administration, and related functions. What you'll do lead a regional team of 4 to 10 workforce administration professionals, providing coaching, managing performance, and fostering continuous professional development. Oversee all retained wfa services and, for regions outside of north america (nam), manage benefits administration to ensure processes are documented, executed, and compliant with all local government regulations. Drive continuous service delivery improvement by identifying opportunities, implementing solutions to enhance efficiency and accuracy, and collaborating with regional leaders on transformative projects (e.g., migrating administration work from other hr teams). What you'll bring 7 years of proven experience in hr operations, hr shared services, or workforce administration, with a strong focus on a multi‑country or international environment. 2 years of experience in people management, including leading, coaching, and managing the performance of direct reports. In‑depth knowledge of hr compliance requirements, employee data reporting, and benefits administration principles across latam and north america. Full professional proficiency in english and spanish, along with demonstrated experience using hris systems like workday and case management tools like servicenow (or similar). What we offer (benefits) competitive compensation and benefits package. Flexible work options/alternative work options to support work‑life balance. Comprehensive health, wellness, and retirement plans. Opportunities for continuous learning and professional growth. Equal employment opportunity iron mountain is committed to a policy of equal employment opportunity. We recruit and hire applicants without regard to race, color, religion, sex (including pregnancy), national origin, disability, age, sexual orientation, veteran status, genetic information, gender identity, gender expression, or any other factor prohibited by law. To view the equal employment opportunity is the law posters and the supplement, as well as the pay transparency policy statement, please refer to the employment portal. Requisition: j0093525 j-18808-ljbffr