Hr global services advisor plamexjob summarythis role is responsible for conducting hr processes like onboarding data management and compliance while also advising on service enhancements.
the role manages employee records collaborates on process improvements maintains control standards and aids in hr education and training.
the role focuses on enhancing the employee experience supports projects and provides expert hr guidance contributing to seamless hr operations and knowledge sharing.responsibilitiesprovide support and process hr activities such as pre-hire checks, hiring in hr system, new-hire pre-onboarding, onboarding activities, data changes, disability claims, leave of absence, compensation benefits, termination of employment, etc.initiate reviews and approve daily hr system transactions ensuring compliance with policies and procedures.oversee employee records to ensure information is accurate and up-to-date and support audits, government surveys and reporting.serve as a consultant to departments outside of the shared services program to streamline and improve hr processes and procedures and to provide training on best practices.maintain internal hr control standards including timely implementation of internal audit points and any issues raised by external regulators as applicable.work with shared services managers to improve processes and systems to deliver a positive experience throughout the employee lifecycle.contribute to educating hr generalists, people managers and employees on practices and tools to encourage self-resolution through hr systems and platforms.provide orientation to new hires and deliver training for new processes, programs and platform rollouts.ensure exceptional service by promptly and accurately responding to questions by employees via hr platform where country-specific hr knowledge or solutions are required and update knowledge database articles.support projects including acquisition deals representing the hr global services organization as needed.education & experience recommendedfour-year or graduate degree in human resources, business administration or any other related discipline or commensurate work experience or demonstrated competence.typically has 2-4 years of work experience preferably in customer service or a related field or an advanced degree with little or no work experience.preferred certificationssociety for human resource management-certified professional (shrm-cp)professional in human resources (phr) / senior professional in human resources (shpr)knowledge & skillsagile methodologyauditingautomationbusiness processbusiness requirementscomputer sciencedashboarddata analysisdata integrityfinancehuman capitalhuman resources information system (hris)people analyticspower biprocess improvementproject managementsql (programming language)tableau (business intelligence software)workday (software)workflow managementcross-org skillseffective communicationresults orientationlearning agilitydigital fluencycustomer centricitykey skillsdata analyticsemployee relationssuccession planninghuman resources managementdayforceconflict managementceridianbenefits administrationhrispeoplesofthuman resourcesworkdayimpact & scopeimpacts immediate team and acts as an informed team member providing analysis of information and limited project direction input.complexityresponds to routine issues within established guidelines.disclaimerthis job description describes the general nature and level of work performed in this role.
it is not intended to be an exhaustive list of all duties, skills, responsibilities, knowledge, etc.
these may be subject to change and additional functions may be assigned as needed by management.equal opportunity employer (eeo)hp inc. provides equal employment opportunity to all employees and prospective employees without regard to race, color, religion, sex, national origin, ancestry, citizenship, sexual orientation, age, disability or status as a protected veteran, marital status, familial status, physical or mental disability, medical condition, pregnancy, genetic predisposition or carrier status, uniformed service status, political affiliation or any other characteristic protected by applicable national, federal, state and local law(s).
please be assured that you will not be subject to any adverse treatment if you choose to disclose the information requested.
this information is provided voluntarily.
the information obtained will be kept in strict confidence.job detailshuman resourcesschedule: full timeshift: no shift premium (mexico)travel:relocation:job classificationemployment type: full-timeexperience: yearsvacancy: 1#j-*-ljbffr