Applications engineer iii
essential responsibilities:
- ensure compliance with manage the job cycle (mtjc) process
- work with the assigned service delivery coordinator/salesperson to understand the client’s well construction or production objectives as well as the commercial terms for baker hughes (i.e. outcome based contract, line item contract, etc.)
- design a job program, including risk mitigation plans and contingency plans, that can meet the client’s objective(s), maximize revenue potential and ensure future job assignments for baker hughes
- work with the assigned service delivery coordinator/salesperson to ensure any risk of not meeting the client’s objective is communicated to the client using the appropriate channels/processes for the respective client
- accurately document any calculations/simulations/plan revision and/or changes during the project cycles for visibility to dependent teams and audit purposes
- provide on-demand support in accordance with product portfolio or on-call schedule for job execution
- compare job as-planned versus job as-executed, document any lessons learned and develop recommendations for further improvements to procedures to ensure continuous improvement takes place
- work on field incidents related to products/services
- participate in incident investigations when required, ensuring the end to end process is considered, (including job planning, preparation, and execution), when determining incident root cause(s) alongside appropriate corrective actions
- ensure timely incident management to enable fast customer issue resolution and cash collection
- advise on product improvement opportunities for repetitive component/product failures
- product line specific responsibilities as applicable
- handles special projects as required
qualifications/requirements:
- bachelor’s degree in science, technology, engineering or mathematics
- excellent leadership, strong interpersonal, influencing and planning skills
- ability to be on call outside of normal business hours
- ability to work in a global matrix organization
- excellent communication and presentation skills
- strong organizational, analytical and problem solving skills
- must have the ability to travel (potential for travel to rig sites, customer facilities, meetings, training, etc.)
Desired characteristics:
- significant operational experience
- comfortable presenting in front of an audience of experienced peers
- ability to manage, develop, coach, and mentor teams across organizational boundaries
- ability to learn and use various computer tools to prepare data and visualizations for analysis
- ability to work independently
reports to: service delivery technical manager
*about us*:
with operations in over 120 countries, we provide better solutions for our customers and richer opportunities for our people. As a leading partner to the energy industry, we’re committed to achieving net-zero carbon emissions by 2050 and we’re always looking for the right people to help us get there. People who are as passionate as we are about making energy safer, cleaner and more efficient.
*join us*:
are you seeking an opportunity to make a real difference in a company that values innovation and progress? Join us and become part of a team of people who will challenge and inspire you! Let’s come together and take energy forward.
Baker hughes company is an equal opportunity employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.