Overview we’re hiring! Senior core network & 5g engineer – remote support 100% remote – work from anywhere in mexico | supporting a us-based tier-1 telecom operator join first point group, a global leader in telecom recruitment, as we seek a senior core network & 5g engineer to provide expert-level remote support and optimization for mission-critical platforms. If you’re passionate about core network architecture, ims/volte, vas, and iot, and thrive in high-impact environments, we want to hear from you! Key responsibilities provide l2/l3 technical support for hss, ims, pcrf, dra, stp, epc, and 5g core analyze, troubleshoot, and resolve critical network incidents manage product-related queries and maintain strong communication with customer accounts coordinate issue resolution with internal teams, partners, service providers (mnos, isps, carriers), and on-site teams participate in technical call bridges for diagnostics and collaborative problem-solving oversee hardware, vm, and software installation/configuration (os install, raid, ha modules, ip allocation) collaborate with l1/noc and l3 teams to filter and resolve issues prepare incident reports and conduct root cause analysis (rca) ensure sla compliance and exceed expectations per contractual agreements requirements bachelor’s degree in telecommunications, electronics, or related field 4–6 years of experience in o&m, vas, and iot environments with mobile operators proficiency in solaris/linux and shell scripting (python preferred) experience with oracle/mysql databases and sql strong understanding of mobile technologies: gsm, 3g, 4g, 5g, ss7, sigtran, diameter familiarity with protocols: map, camel, inap, gprs, diameter, smpp knowledge of network elements: ocs, pcrf, kafka, zookeeper, tomcat experience with cdrs/billing and tools like wireshark, postman, jenkins, ansible understanding of api workflows and testing methodologies advanced english (b2/c1) – essential for direct interaction with us-based clients what we offer 100% remote work from anywhere in mexico opportunity to work on international projects with cutting-edge technologies collaboration with global teams and continuous professional development dynamic and inclusive work culture ready to apply? Send your cv in english to aramirez@firstpointgroup.com or message us directly. Let’s build the future of telecom together! J-18808-ljbffr